A fresh look at the work of Human Resources:
What must be done and how best to do it.
The Client: Services sector
01.The Challenge:
Developing a new business model for a large HR function in order to deliver more cost-effective service to the organisation.
02.The Solution:
- Reviewed current structure, roles, services and processes through series of interviews and focus groups with Human Resources staff and their customers, together with a desktop review of relevant documentation, using our diagnostic tools.
- Prepared a written report with a detailed assessment of current status and recommendations of options.
- Facilitated workshops with HR staff working through implementation of the selected option, including change management implications and communication to the stakeholders, using our tested frameworks.
03.The Outcome
- State of the art business model delivering essential services to the organisation at significantly reduced costs.
- Practical and workable implementation plan.
- Stakeholders engaged and supportive of the changed approach.